- Written by iQiniso
We are a Customer Relationship Management (CRM) Consultancy focusing on the development and enablement of holistic customer engagement strategies. Our focus is on bringing organizations closer to their customers through the innovative use of technology. The end frame we work towards for our customers is increasing the overall profitability of their business.
Our holistic approach to the unique challenges that your organization faces ensures that the solutions we develop are tightly wrapped around the goals that your organization would like to achieve. You can find out more about how we work by viewing our methodology and case studies.
The central ideology that is at the heart of everything we do is the importance of people. This relates to both your customers and your employees who we believe are of equal importance. Keeping the needs of these groups of individuals at the heart of your engagement strategy is the key to ensuring that shareholder value is maximized.
We pride ourselves on being able to deliver solutions that are tailored to our clients needs and that always come in on time and on budget.
iQiniso – The truth shall enlighten